
Beyond Q&A: Chatbots Revolutionizing Customer Experience
Chatbots are no longer a futuristic fantasy; they are a present-day reality revolutionizing how businesses interact with their customers. These intelligent virtual assistants are transforming industries by automating tasks, improving customer service, and providing personalized experiences. Whether you're a business owner looking to streamline operations or simply curious about this technology, understanding chatbots is crucial in today's digital landscape.
What are Chatbots?
Chatbots are computer programs designed to simulate conversation with human users, especially over the Internet. They can be rule-based, AI-powered, or a hybrid of both, enabling them to handle a wide range of interactions, from answering simple questions to assisting with complex transactions.
Different Types of Chat...